Availability for web and/or native apps, depending on your SaaS.Device compatibility: software accessible on mobile, tablet, etc.Integrations with the platforms you use. Collaboration so multiple team members can create flows and access analytics.Language localization if you’re targeting users in multiple countries.Analytics to be able to assess and improve your user experience.User segmentation & flow triggering for more effective onboarding.Extensive range of UI elements to show users around your app.Size of your company: are you looking for a small business experience or do you require an enterprise-level platform? Keep in mind how many MAUs and team members will need access to the software and look at the limits of the Pendo alternatives.Ease of setup: if you don’t have a team of in-house developers, don’t pick software that requires professional setup.Pricing: define your budget and be wary of any hidden costs, especially around the number of MAUs.What To Consider When Deciding On Pendo AlternativesĬonsider your company’s needs and resources when comparing the different Pendo alternatives we’ve picked in this article: Only at Pro level do you have full access to user guiding, feedback and insights. The three other levels (Team, Pro, and Enterprise) are price on request (reportedly upwards of $15,000 per year) and limit features. While there is a free price plan, it’s limited to 1000 MAUs (monthly active users) and does not include analytics or integrations. Complex to use because of so many features.Limited customization options without coding.Limited onboarding elements, especially when compared to the range of UI patterns offered by dedicated onboarding software.Includes a product roadmap, which is great for product managers.Advanced user segmentation and targeting.User segmentation and flow triggering, essential for great onboarding flow design.Qualitative and quantitative user feedback collection.Pendo collects advanced user feedback to provide in-depth analytics.
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